Comprehensive & Modern IT Services for Business
At Echelon, we provide a full spectrum of expert IT services designed to keep your business running smoothly, securely, and efficiently. We move beyond simple “break-fix” support to become your dedicated technology partner. We handle the complexities of your IT infrastructure with proactive, forward-thinking solutions so you can focus on what matters most: growing your business.
Managed IT Services: Your Complete Technology Partner
Experience peace of mind with our all-inclusive Managed IT Services. For a predictable, flat monthly fee, we provide proactive monitoring, maintenance, and unlimited support for your entire technology environment. This model prevents costly downtime and ensures your systems are always optimized for peak performance. We also offer flexible hourly services for specific IT projects.
- Proactive 24/7 System Monitoring
- Predictable Monthly Pricing for Easy Budgeting
- Unlimited Helpdesk & Onsite Support
- Strategic IT Planning & Consulting Included
Advanced Cybersecurity Solutions
In today’s digital landscape, a robust defense is non-negotiable. We implement a multi-layered security strategy to protect your business from evolving threats like ransomware, phishing, and data breaches.
Endpoint Detection & Response (EDR)
We go beyond traditional antivirus with advanced EDR solutions that actively hunt for, detect, and neutralize sophisticated threats on your computers and servers before they can cause damage.
Firewall Management & Network Security
Your network is your first line of defense. We manage and monitor next-generation firewalls, creating a secure perimeter to block unauthorized access and malicious traffic.
Email Security & Phishing Protection
We secure your most critical communication tool with advanced email filtering and threat protection, stopping phishing attacks, business email compromise, and spam in their tracks.
Security Awareness Training
Your team is a crucial part of your defense. We provide engaging training to help your employees recognize and avoid cyber threats, turning them from a potential vulnerability into a security asset.
Data Protection & Server Management
Your data is your most valuable asset. Our robust infrastructure services ensure it’s protected, accessible, and managed efficiently, whether it lives in your office or in the cloud.
On-Premise & Cloud Server Management
Whether you have physical servers on-site or a virtual environment in the cloud, our team provides expert configuration, maintenance, and repair to ensure high availability and peak performance.
Data Protection & Disaster Recovery
Safeguard your business from data loss with our modern backup solutions. We design and implement tailored backup and recovery plans that ensure you can restore your operations quickly after any disaster.
Hardware & Software Solutions
From the devices your team uses every day to the network that connects them, we provide the hands-on support you need.
IT Hardware Procurement & Lifecycle Management
We manage the entire lifecycle of your hardware. We provide expert guidance on the right desktops, laptops, and peripherals for your needs, handle procurement, and manage devices from deployment to secure retirement.
Network Installation & Troubleshooting
A fast, reliable network is essential. We perform thorough site evaluations to design and install the best wired or wireless solution for your business, ensuring your network is stable, secure, and high-performing.
Software Installation & Upgrades
Our team manages the entire software lifecycle for you. We handle new software installations, configurations, and critical updates. Before any major upgrade, we perform complete backups to ensure a seamless and risk-free transition.
Strategic IT Consulting (vCIO)
Elevate your business with executive-level technology guidance. Our Virtual Chief Information Officer (vCIO) services help you bridge the gap between your business goals and your technology. We work with you to create a strategic IT roadmap, manage technology budgets, and ensure your IT investments deliver a tangible return and a competitive advantage.
Cloud Strategy
Leverage the power, flexibility, and scalability of the cloud. We help you navigate your cloud services journey, from initial strategy and migration to ongoing management and cost optimization.
Microsoft 365 & Google Workspace Management
We are experts in managing the world’s leading productivity platforms. We handle licensing, security configuration, user management, and support to ensure your team can collaborate effectively and securely.
Cloud Migration Services
Ready to move from on-premise servers? We design and execute seamless migration plans to move your applications and data to leading cloud platforms like Microsoft Azure with minimal disruption.
Frequently Asked Questions
Learn How it Works!
We are a small business. Do we really need advanced cybersecurity?
Absolutely. Today, small and medium-sized businesses are the biggest targets for cyberattacks precisely because they often have fewer defenses than large corporations. A single ransomware attack or data breach can be financially devastating. Our Advanced Cybersecurity Solutions are scaled specifically for your needs, providing enterprise-grade protection that is both affordable and essential for protecting your data, reputation, and livelihood.
What are the main benefits of moving our business operations to the cloud?
Moving to the cloud offers three powerful advantages:
- Flexibility & Remote Access: Your team can securely access files and applications from anywhere, which is essential for modern hybrid work.
- Scalability: Cloud services can easily scale up or down with your business needs, so you only pay for what you use.
- Enhanced Security & Reliability: Cloud platforms like Microsoft 365 often have built-in security and data redundancy that is difficult and expensive to achieve with on-premise servers.
Our Cloud Services & Strategy team ensures your migration is seamless and optimized from day one.
How do we get started, and what does the onboarding process look like?
Getting started is simple. The first step is a free consultation where we listen to your challenges and goals. If we’re a good fit, our onboarding process is designed to be seamless. We conduct a thorough assessment of your current IT environment, deploy our monitoring and security tools with minimal disruption, and establish clear lines of communication. Our goal is to quickly become a trusted extension of your team.
How are Managed IT Services more cost-effective than just calling when something breaks?
The traditional “break-fix” model seems cheaper until you factor in the high cost of unexpected downtime, lost productivity, and emergency repair fees. Our Managed IT Services model is proactive; for a flat monthly fee, we work to prevent problems from ever happening. This approach gives you a predictable IT budget, minimizes costly downtime, and ultimately leads to greater efficiency and lower total technology costs over time.
What exactly is a vCIO, and why would my small business need one?
A virtual Chief Information Officer (vCIO) acts as your high-level technology strategist. Instead of just fixing daily issues, a vCIO focuses on the big picture: creating an IT roadmap, managing technology budgets, and ensuring your IT investments directly support your long-term business goals. If you want technology to be a competitive advantage that drives growth, our Strategic IT Consulting (vCIO) services provide the expert guidance you need without the cost of a full-time executive.
What happens when we have an urgent IT problem? How fast is your response?
We understand that when something goes wrong, you need help immediately. We have a streamlined process to ensure fast and effective support. All issues are logged through our helpdesk system to ensure they are tracked and addressed properly. Urgent issues, such as a server outage or a security concern, are immediately flagged and prioritized. Our dedicated team is structured to provide rapid remote and onsite support to resolve critical problems and minimize business disruption. Unlike a single consultant who may be unavailable, our team-based approach ensures someone is always ready to help.