Proactive Managed IT Services for Tampa Businesses

Stop worrying about technology and start focusing on growth.
We provide reliable, secure, and strategic IT support to keep your business running smoothly and efficiently.

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Managed Services

Experience peace of mind with our proactive 24/7 monitoring, maintenance, and helpdesk support. We fix problems before they impact your business, all for a predictable flat monthly fee.

Cloud Based Software

Leverage the power of the cloud. We specialize in Microsoft 365 and Google Workspace migrations and management, enabling secure, flexible, and collaborative work from anywhere.

Is Your Current IT Holding Your Business Back?

In today’s competitive landscape, technology isn’t just a tool—it’s the engine of your business. But when that engine sputters, it costs you time, money, and momentum. If you’re struggling with any of the following, it’s time for a change.

  • Frustrating Downtime: Is your team constantly stalled by system crashes or slow networks?
  • Growing Cyber Threats: Are you worried about ransomware, phishing, and data breaches targeting Florida businesses?
  • Unpredictable Costs: Are you tired of surprise IT bills that wreck your budget?
  • Slow, Unresponsive Support: Do you wait hours or days for your current IT provider to call you back?

At Echelon Computer Technologies, we turn your technology from a liability into a strategic asset. We’re not just another IT vendor; we are your dedicated Tampa-based technology partner.

How we can Help

We offer a full suite of fully-managed IT solutions designed to protect your data, empower your team, and scale with your business.

Advanced Cybersecurity Solutions Protect your most valuable asset—your data. We implement multi-layered security strategies, including firewalls, endpoint protection, employee training, and compliance management to defend against modern threats.

Cloud Services Strategy Should you be leveraging the power of the cloud? We can do an audit of your current infrastructure and processes to find the best possible cloud solution to fit your needs. Once a plan has been agreed upon, we will perform the migration and maintain the systems for you once it has been completed.

Data Backup & Disaster Recovery In a region prone to hurricanes, a solid business continuity plan is non-negotiable. Our robust backup solutions ensure your data is safe and can be recovered quickly, no matter what happens.

Strategic IT Consulting (vCIO) Get executive-level IT guidance without the executive-level salary. Our Virtual CIOs help you create a technology roadmap that aligns with your business goals and maximizes your IT return on investment.

Business VoIP Phone Systems Upgrade your communication with a modern, flexible, and cost-effective VoIP phone system. Enjoy crystal-clear calls and powerful features that connect your team whether they’re in Ybor City or working remotely.

More Information About Our Services

Why Echelon?

When your business is on the line, you need a partner who understands the local landscape.

  • Tampa-Based Experts: Our entire team is located right here in the Tampa Bay area. You get fast, on-site support when you need it, not a faceless offshore call center.

  • Proactive, Not Reactive: We believe in prevention. Our goal is to ensure you have fewer IT problems in the first place, leading to maximum uptime and productivity.

  • Predictable IT Budget: Our flat-rate managed services model eliminates surprise invoices, allowing you to budget your technology expenses with confidence.

  • Security-First Mindset: We are relentlessly focused on protecting your business from cyber threats, ensuring your network, data, and reputation are secure.

About Justine

Founder and President

When I founded ECT in 1997, my mission was simple: provide personalized, high-quality IT solutions that big-box providers couldn’t match. Nearly three decades later, we’ve evolved into a trusted technology partner that organizations rely on for innovation, security, and efficiency.

I’m passionate about helping small businesses, entrepreneurs, nonprofits, and schools thrive by leveling the playing field, making enterprise level IT solutions accessible and affordable.

Let’s connect! If you’re looking for a strategic partner who can help you leverage technology to increase productivity, reduce risk, and drive growth, I’d love to chat.

My Approach

I believe in being more than just an IT provider; I act as your strategic technology partner. My approach is proactive, not reactive. I focus on aligning our proven IT solutions directly with your core business goals, ensuring your technology not only supports your operations but actively drives growth, efficiency, and a significant competitive advantage—all while being easy for your team to use.

My Process

My process is built on clarity and results. It begins with a comprehensive discovery and assessment to understand your unique challenges and objectives. From there, we design and implement a tailored IT roadmap. This seamlessly transitions into continuous, proactive support and strategic review, ensuring your systems remain optimized, secure, and prepared for the future.

Unique Framework

At the heart of our service is a unique, security-first framework designed for modern business. This proprietary system integrates advanced cybersecurity with operational efficiency and scalability. It’s not just about fixing problems—it’s about creating a resilient, high-performing technology environment that protects your assets and empowers your team to succeed.

What Some Of Our Clients Say

Since partnering with Echelon, our company’s IT infrastructure has never been more stable or secure. Their proactive managed services and advanced cybersecurity solutions have given us peace of mind, allowing us to focus on our core business. Their team is responsive, knowledgeable, and always there when we need them. We couldn’t be happier with their service.

Shawn – Tampa

Echelon’s expertise in cloud services and data backup has been a game-changer for our business. They seamlessly migrated us to a new cloud-based system and implemented a robust data backup and disaster recovery plan. The transition was smooth, and their strategic IT consulting has been invaluable in planning for our future technology needs. We highly recommend their services.

Paul – St. Pete

Frequently Asked Questions

Learn How it Works!

What are managed IT services, and how can I benefit?

Managed IT services provide proactive, 24/7 monitoring and maintenance of your business’s IT infrastructure for a flat monthly fee. This approach offers several benefits, including:

  • Predictable Costs: You pay a fixed monthly fee, which makes budgeting for IT expenses much easier.
  • Increased Uptime: Proactive monitoring and maintenance help to prevent problems before they occur, which means less downtime for your business.
  • Improved Security: We provide advanced cybersecurity solutions to protect your business from a wide range of threats.
  • Access to Expertise: You have access to a team of experienced IT professionals without the cost of hiring them in-house.
What kind of cybersecurity solutions do you offer?

We offer a multi-layered approach to cybersecurity, which includes:

  • Firewalls and Endpoint Protection: We will protect your network and devices from unauthorized access and malware.
  • Email Security: We will protect your business from phishing scams and other email-based threats.
  • Employee Training: We will train your employees to recognize and avoid cybersecurity threats.
  • Security Audits and Penetration Testing: We will regularly test your systems to identify and address any vulnerabilities.
What is a vCIO, and how can it help my business?

A vCIO (Virtual Chief Information Officer) provides executive-level IT guidance to help you create a technology roadmap that aligns with your business goals. A vCIO can help you with:

  • Strategic Planning: We will work with you to develop a long-term IT strategy for your business.
  • Budgeting: We will help you to create an IT budget that meets your needs and stays within your budget.
  • Vendor Management: We will help you to manage your relationships with your IT vendors.
  • Project Management: We will help you to manage your IT projects from start to finish.
How does your pricing model work compared to traditional “break-fix” IT support?

Unlike the traditional “break-fix” model where you pay for service only when something breaks (leading to unpredictable costs and an incentive for recurring problems), we operate on a flat-fee managed services model. You pay a predictable monthly subscription for proactive monitoring, maintenance, and support. This model aligns our goals with yours: we are motivated to keep your systems running smoothly and securely to prevent issues from ever happening, saving you money and eliminating costly downtime.

 

What types of businesses or industries do you typically work with?

We work with a diverse range of small and medium-sized businesses (SMBs) across various industries. While our solutions are adaptable, we have extensive experience supporting clients in professional and medical services. Our services are ideal for any organization that relies on technology for its daily operations and is looking to improve efficiency, security, and strategic growth without the expense of a large internal IT department.

Can you help my business move to the cloud?

Yes, we specialize in cloud services strategy and migration. We can help you with:

  • Cloud Readiness Assessment: We will audit your current infrastructure and processes to determine the best cloud solution for your business.
  • Migration Services: We will help you to migrate your data and applications to the cloud with minimal disruption to your business.
  • Cloud Management: We will provide ongoing management and support for your cloud environment.
Do you offer data backup services?

Yes, we offer robust data backup and disaster recovery solutions to ensure that your data is safe and can be recovered quickly in the event of a disaster. Our services include:

  • Regular Backups: We will back up your data on a regular basis to ensure that you always have a recent copy of your files.
  • Disaster Recovery Planning: We will work with you to create a disaster recovery plan that will minimize downtime in the event of a disaster.
  • Data Recovery Services: We will help you to recover your data quickly and efficiently in the event of a data loss.
What phone system upgrades do you recommend?

We recommend a Business VoIP (Voice over Internet Protocol) phone system. VoIP phone systems offer several advantages over traditional phone systems, including:

  • Lower Costs: VoIP phone systems are typically much less expensive than traditional phone systems.
  • Increased Flexibility: VoIP phone systems are much more flexible than traditional phone systems and can be easily customized to meet your specific needs.
  • Advanced Features: VoIP phone systems offer a wide range of advanced features, such as call forwarding, voicemail to email, and auto-attendant.
What does the onboarding process look like when we become a new client?

Our onboarding process is designed to be seamless and thorough. It typically involves four key stages:

  1. Discovery & Assessment: We conduct a deep dive into your current IT environment, infrastructure, and business processes to understand your unique needs.
  2. Strategic Planning: We create a detailed technology roadmap and migration plan to address immediate issues and align with your long-term goals.
  3. Deployment & Implementation: We deploy our monitoring tools, security agents, and any necessary upgrades with minimal disruption to your daily operations.
  4. Ongoing Support & Review: Once onboarded, you have full access to our helpdesk, and we schedule regular strategic reviews to ensure your IT continues to support your business’s growth.
What’s involved in a Microsoft 365 or Google Workspace migration?

A typical migration project involves careful planning and execution to ensure zero data loss and minimal downtime. Our process includes:

  • Pre-Migration Audit: Assessing your current email and data setup to plan the most efficient migration path.

  • Phased Rollout: Migrating users in managed batches to ensure a smooth transition.

  • Data Synchronization: Securely transferring all emails, calendars, contacts, and files to the new platform.

  • Post-Migration Support: Providing training resources and dedicated support to help your team get comfortable with the new tools and features.